#1 Integrated Marketing
What is integrated marketing?
With integrated marketing, your brand delivers a unified message across all of its marketing channels. A company’s brand is consistent wherever its customers interact with it.
If you do not have an integrated marketing strategy, you are at risk of delivering mixed messages or presenting your message in a disconnected manner. Customers may feel disorganized and fragmented when they see this.
Marketing content should remain the same whether viewed on desktop or mobile, for example. You should provide the same quality service to a customer who asks questions through an automated chatbot on your website as you would to a customer who calls a real sales representative.
Integrated marketing requires focused planning and effort given the complexity of digital marketing channels. However, it’s a worthwhile investment.
Why use an integrated marketing strategy?
Your marketing operation can be more effective with the help of a solid integrated marketing strategy.
Create a consistent narrative.
Integrating your ads and marketing resources into a consistent narrative that can be delivered across multiple channels is the key to making a lasting impression.
Performance of marketing campaigns can be improved.
With integrated marketing, your brand’s narrative becomes more consistent, leading to better campaign results.
Market leaders use integrated technology solutions that enable them to convey the same narrative across channels 1.5 times more often than those who do not.
Increase value and reduce costs.
By repurposing the same marketing content across multiple channels, integrating your marketing channels can also reduce your marketing costs. Images and videos of your brand mascot, for instance, can be used both online and offline for marketing purposes.
To synchronize your messaging, you can also distribute the same talking points to sales representatives at different locations or events. These practices are not only more effective due to narrative consistency, but also reduce overhead costs.
Improve the customer experience.
Marketing plans that are integrated benefit more than just marketers. Having a unified brand narrative will also provide customers with consistency and predictability.
As they become more familiar with you, they are more likely to understand what you do and how you can help them. To provide the best customer experiences, integrated marketing goes hand-in-hand with omnichannel marketing.